When your Citrix Receiver client become corrupted, uninstalling it can be very painful. Fortunately, VTI-Ryan at the Citrix forum wrote an instruction on how to remove it (
).
1 – Login as an admin.
r uninstall all Citrix apps. Don’t worry if these may fail. This includes…
r, run the Revo Uninstalle
r Pro installer.
Once installed,
open the Revo Uninstalle
r Pro Trial and look under the “all programs” tab and search for any leftover Citrix apps.
5a – Highlight and double-cli
ck the applicatio
n to start the advanced uninstalle
r.
5b – If the uninstalle
r fails again, select the “advanced”
option and click “scan” to search for traces of the app.
5c – Once traces are found, a screen will appear saying “found leftover registry items”. Click “select all” and click
“delete”. Select “yes” to confirm removal.
5d – Next a screen will appear saying “Found leftover files and folders”. Click “Select all” and “delete”, then click “yes” to confirm removal”.
6 - Once all citrix apps are removed under “all programs”,
select the “Traced programs” tab, and type in “Citrix”. If anything is found, select the app and go through the removal process.
7 – Next, you will select the “Forced Uninstall”
tab on top.
7a – Select the “advanced”
option
7b – under “Program’s
exact name”, enter “citrix” and select “next”
7c – If any apps are found, re-select “advanced”
on top, highlight the app and select “next”
7d – Next a screen will appear saying “Performin
g the initial analysis and uninstall”
– Select “scan”
7e – next a screen will appear saying “Found leftover registry items”. Click “Select All” and click “Delete”. Select “yes” to confirm. (If it says it cant delete the files selected, you can search for the open processes or use unlocker 1.91 to kill the process and delete the files. This is a very useful tool. If you use this, I recommend making a donation. (
http://www.emptyloop.com/unlocker/)
8 - Keep repeating step 7 until nothing more is found. This process will need to be ran on the admin and user profile.
8a – Next a screen will appear stating “Found leftover Registry items”
8b – click “Select All” and click “Delete”. Select “yes” to confirm
8c – Next a screen will appear saying “Found leftover files and folders”. Click “Select all”, click “delete”. Select “yes” to confirm.
9 – Select the “Junk Files Cleaner” icon on the left, and then click “Scan” on top.
9a – Once done scanning, select “delete” on top, with all boxes checked.
10 – You can now close the Revo Uninstalle
r
11 – Run the Citrix Receiver installation file that was downloaded earlier.